Marketing by Manipulating Parent's Emotions

Amber Kane's picture

I received an email today saying I should not feel guilty for lack of teaching specific skills to my son with autism.  Why did they want me to know this? So I would buy their products of course!

Unfortunately for them I will not buy the product, and I won't buy into the manipulation of my emotions either.  This article is to empower you to do the same.

Reality check: Yes, I feel guilty.  I'll admit it. 

When I go to bed at night I can torture myself by reviewing everything I could have done more of, or better.  I'll wish I worked harder with my son (Ian) that day.  I'll regret not having him practice the 'L' sound or tying his shoes.  I may feel disappointed in myself that I didn't work on something new. 

The guilty thoughts begin to apply to my other children who arguably receive less of my attention while I'm working 1:1 with Ian. I can go on and on depending upon the day and the circumstances.  I can also keep myself awake all night with these thoughts and subsequent worries.

It's no secret that guilt accompanies parenting a child with special needs.  As a matter of fact, learning of your child's disability begins a grieving process in itself. Part of that process is dealing with guilt and a host of other emotions (such as frustration, fear, inadequacy or loneliness).  I think parents should know the emotions that may surface while on this journey known as parenting.

I also think parents should know companies exploit these emotions in order to make a profit off our children's disability.

I don't mean to sound cold when I say this but I want everyone reading this, especially parents like me, to understand and consider this:The majority of companies do not care about us, our children or our long-term results.  They are businesses with a bottom line and have to effectively market their product.

Any marketing expert will tell you successful marketing means emotionally hooking a potential buyer.  I'm a business owner and I have no problem with savvy marketing and an effective campaign; until I see tactics like I described above. 

Playing on my competency and wishes to help my child is one thing - playing on my guilt and insecurities is another.

If this topic wasn't such a bee in my bonnet, I would have probably read that email, related to feeling guilty and ultimately purchased the product marketed to relieve my guilt - not help my child - relieve my guilt - what a significant difference!

Parents, please consider a company's tactics when you are purchasing products or services for your child. Do not put yourself in a position to have your emotions manipulated; not by a company, person, school or other provider.   Do not give your hard earned money to a business that has scared you into making a purchase.

As a consumer, your money is power and where you spend it sends a message. 

Send a message that says we are not as desperate as you think. We make decisions 
based in logic, sound-thought, and reality, with the confidence in knowing we are the ultimate expert when it comes to our child.



I agree!

One of the rules of marketing is to identify the potential customer's 'pain', their emotional distress about something, to heighten it and then provide an answer to it.

It's blatantly manipulative. It's incredibly disrespectful and dehumanising.

You're so right that what we have to do is recognize when we're being manipulated and continue to make decisions on logic, not emotions that someone else is preying upon.

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